1. Introduction
Welcome to Thedivemasterhavelock! At our dive center, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website, booking services, and engaging with us. We follow all applicable privacy laws and ensure that your data is handled securely.
2. Information We Collect
We collect personal information from our customers and visitors in the following ways:
a) Personal Information
When you book a dive, or course, or use our services, we may collect:
- Name
- Contact details (email address, phone number)
- Dive certification information
- Emergency contact information (for dive safety)
- Address (for billing or shipping purposes)
- Date of birth (if required for certification or insurance purposes)
b) Automatically Collected Information
When you visit our website, we may automatically collect certain information, such as:
- IP address
- Browser type and version
- Time zone settings
- Operating system
- Pages you viewed on our website
c) Payment Information
When you make a purchase or booking, your payment information is processed through a secure third-party payment processor (e.g., Stripe, PayPal or Upi or Card). We do not store or have access to your full payment details.
3. How We Use Collected Information
We use your personal information to provide you with high-quality services and enhance your experience, including but not limited to:
- Processing dive bookings, courses, and related activities
- Communicating with you regarding your bookings or inquiries
- Sending promotional offers, updates, or newsletters (you can opt-out anytime)
- Complying with safety regulations and dive certification bodies
- Improving our website and services through data analysis
4. How We Share Your Information
We value your privacy, and we only share your information in specific circumstances:
- Service Providers: We may share information with third-party providers such as payment processors, dive certification bodies (PADI, SSI, etc.), or booking systems that help us operate our business.
- Legal Requirements: If required by law or legal proceedings, we may disclose your information to comply with legal obligations.
We do not sell, trade, or rent your personal information to third parties.
5. Your Rights
You have certain rights regarding the personal data we collect and hold. These include:
- Access and Correction: You may request access to your personal data or correct any inaccuracies.
- Right to Erasure: You can request the deletion of your data from our records, subject to legal and contractual obligations.
- Data Portability: You have the right to request your data in a structured, commonly used format.
If you wish to exercise any of these rights, please contact us at [email address or contact form].
6. Data Security
We take data security seriously and implement the following measures to protect your information:
- Encryption of sensitive data (e.g., payment information)
- Secure servers and databases
- Access to personal data is restricted to authorized personnel only
Although we strive to protect your data, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for any legal, accounting, or reporting requirements. If you request the deletion of your data, we will securely remove it unless we are legally obligated to retain it.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand your preferences and usage patterns. You can control cookie settings through your browser and opt out of tracking.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any changes will be posted on this page, and we will notify you via email or website updates if significant changes occur.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: [info@thedivemasterhavelock.com]
- Phone: [7827629643]
- Address: [Andaman & Nicobar havelock islands Govind nagar beach No 2]
11. Third-Party Links
Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing any personal information.
This Privacy Policy should cover all the essential areas for your dive center and be easily adaptable to meet specific legal requirements. Let me know if you’d like to add or modify anything, or if you need this formatted for your website!